Privacy Policy
This Privacy Policy explains how PT. KARISMA INDOAGRO UNIVERSAL collects, uses, stores, and shares personal data when you use the Kiustore application and related services.
1. Data We Collect
- Account information: name, email address, phone number, and login credentials.
- Profile and shipping data: billing/shipping address and recipient details.
- Transaction data: order details, purchased products, payment status, invoice information.
- Technical data: IP address, browser/app version, device information, usage logs.
- Communication data: messages, support requests, and feedback you send through our service.
- Location-related data that you provide for delivery cost calculation and shipment processing.
2. How We Use Data
- To create and manage user accounts.
- To process orders, payments, shipping, and customer support.
- To provide features and improve application performance and security.
- To communicate service updates, transaction notifications, and support responses.
- To comply with legal obligations and prevent fraud or abuse.
3. How We Share Data
We may share data only when necessary with:
- Payment service providers to process transactions.
- Shipping and logistics partners to fulfill deliveries.
- Technology providers (hosting, infrastructure, analytics, and support tools).
- Government/regulatory authorities when required by law.
We do not sell your personal data to third parties.
4. Data Retention and Storage
- We retain personal data for as long as needed to provide services and meet legal requirements.
- Data is stored on secured systems with access controls.
- When retention is no longer required, data is deleted or anonymized where feasible.
5. Security Measures
We implement reasonable technical and organizational safeguards to protect data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us through the contact details below.
7. Children's Privacy
Our services are not intended for children under the applicable minimum age. We do not knowingly collect personal data from children without appropriate consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Developer and Contact Information
Developer/Company: PT. KARISMA INDOAGRO UNIVERSAL
Email: it.karisma89@gmail.com
Phone: +6281259218411
Address: Jl. Semeru 89 Ajung – Jember 68175
Contact page: https://karismaonline.id/dev_trial/contact